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terms,
conditions &
privacy policy

We’ve put together these Terms & Conditions to help you better understand how Together Co-Living works. 

terms,
conditions &
privacy policy

We’ve put together these Terms & Conditions to help you better understand how Together Co-Living works.

Disclaimer and terms of use

This section contains the disclaimers and terms of use applicable to the use of this website. By accessing this website and any of the pages, you are representing that you have understood and accepted the disclaimers and the terms of use set out herein. If you do not accept the terms of use set out herein, you should not access this website.

Booking

Every booking will be forwarded to the corresponding hotel via the booking engine platform (Synxis). Thus, an accommodation contract comes into effect, via mouse click, when making a booking. You will receive a customer booking email confirming your booking. The procurement for the booking is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit. Accommodation Contract and Payment The accommodation contract comes into effect immediately between you and the hotel of your choice, when making a booking. You pay the confirmed price directly in the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you.

Credit card

The hotel will require credit card details to guarantee reservations. In order to protect and encrypt your credit card information, this website uses the industry standard the “Secure Socket Layer (SSL)” technology, the most secure technology available. For certain restricted rates (promotions, discount rates, …) the hotels may require that payment is made upfront resulting in charging or pre-authorizing your credit card through our third party providers Synxis or Adyen. Please check the room details thoroughly for any such conditions prior to making your reservation. Please refer to our specific cancellation and refund policy during each payment process.

Changes and cancellations

It is your responsibility to contact us before your anticipated arrival to inform us that you cannot travel. Amendments can be made by contacting our reservation team at [email protected] or at +61 3 9485 0100.

 

  • Cancelling more than 30 days before agreement start date

The resident can cancel the booking (without penalty) provided written notice has been provided to Together Co-Living at least 30 calendar days prior to the agreement start date.

 

  • Cancelling less than 30 days before agreement start date

If a cancellation is made to Together Co-Living less than 30 days before the booking check-in date, the rent paid in advance will be retained.

 

  • Cancelling when the agreement has commenced

If a cancellation is made to Together Co-Living post-check-in, the rent paid in advance & security deposit will be retained. If the actual length of stay is different to the tiered rate that you initially booked, you will be charged for the difference.

Security Deposit

Booking of 4 weeks or less

Deposit: $250 

Prepayment: At time of booking full payment of your stay is required.

Cleaning fee: N/A 

 

Booking of 5 - 13 weeks 

Deposit: $500 

Prepayment: At time of booking, 4 weeks payment of your stay is required.

Cleaning fee: $100 deducted from the deposit.

 

Booking of 13 weeks or more 

Deposit: $1000

Prepayment: At time of booking 4 weeks payment of your stay is required.

Cleaning fee: $100 deducted from the deposit.

Your room must be left clean and tidy, with all rubbish disposed of and no damages.

 

Additional Information

  • Parking Fee: The weekly fee for a 7 to 69 nights stay will be $35. For 70 nights and over, free parking. If you cancel your booking before the first 70 nights, you will need to pay the weekly parking rate before your departure. 

 

  • Check-in time starts at 2:00 pm and check-out is at 10:00am. 

Intellectual property

All copyright, patent, intellectual and other property rights in information contained herein is owned by Campus Opco Bell City Pty Ltd. or other third parties. No rights of any kind are licensed or assigned or shall otherwise pass to persons accessing such information. Under no circumstances should information contained herein or any part of it be copied, reproduced or redistributed. Any and all personal data collected by Campus Opco Bell City Pty Ltd. from time to time may be used and disclosed for such purposes and to such persons in accordance with Campus Opco Bell City Pty Ltd.’s privacy policy statement. In the event of any inconsistency between the English and other language versions of this disclaimer, the English version shall prevail.

Third party content

Campus Opco Bell City Pty Ltd. does not endorse and is not responsible for the content of any site owned by any third party that may be linked to this website via hyperlink, whether such hyperlink is provided by Campus Opco Bell City Pty Ltd. or by a third party. No one is authorized to link to any websites of Campus Opco Bell City Pty Ltd. without prior approval from Campus Opco Bell City Pty Ltd.

International use

Due to the global nature of the Internet, you agree to comply with all local rules regarding online conduct, including all laws, rules, codes, and regulations of the country in which you reside and the country from which you access this website. In addition, you agree to comply with all applicable laws, rules, codes, and regulations regarding the transmission of technical data exported from your jurisdiction.

Systems

This website and the Internet in general may be subject to system delays and failures beyond our reasonable control. As such, you may have difficulty accessing this website. Campus Opco Bell City Pty Ltd. shall not be held liable for any damages, losses or expenses of any kind, whether direct, indirect, special, consequential or incidental, arising out of or in connection with your access to, use of or browsing on the website. In this regard, all warranties or representations of any kind, whether expressed or implied by law, equity or statutes, are excluded to the extent permissible under the applicable law.

Privacy policy statement

We might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page. You should check this page from time to time to review any changes we have made.

Collection of personal data

A record keeper who has possession or control of a record that contains personal information shall ensure: that the record is protected, by such security safeguards as it is reasonable in the circumstances to take, against loss, against unauthorised access, use, modification or disclosure, and against other misuse; and that if it is necessary for the record to be given to a person in connection with the provision of a service to the record keeper, everything reasonably within the power of the record keeper is done to prevent unauthorised use or disclosure of information contained in the record.

Storage and security of personal information

Campus Opco Bell City Pty Ltd. may collect personal data (including, without limitation, name, address, e-mail address, telephone and fax numbers) from you from time to time. Campus Opco Bell City Pty Ltd. may collect personal data when you submit reservations, comments or other correspondence to Campus Opco Bell City Pty Ltd. through this website or otherwise. Additionally, Campus Opco Bell City Pty Ltd. may collect personal data through this website by using cookies, clicktrails or other methods of monitoring web usage. If you do not want to receive a cookie from this website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then refuse upon such notice. However, by disabling cookies, you may not be able to take full advantage of this website.

Purpose

From time to time, Campus Opco Bell City Pty Ltd. may gather personal data from you for a number of purposes, including: (i) maintenance, administration and monitoring of this website; (ii) following up on reservations, comments and other messages that you submit to Campus Opco Bell City Pty Ltd. through this website; (iii) facilitating the administration and delivery of services and products to you; (iv) identity verification, matching and/or records; (v) compiling aggregate statistics of the use of this website; (vi) marketing and promotional efforts by or on behalf of Campus Opco Bell City Pty Ltd. ; (vii) liaising and communicating with government departments, regulators or agencies;(viii) fulfilling any other purposes relating to Campus Opco Bell City Pty Ltd.’s business and activities; and (ix) transferring personal data in connection with any of the abovementioned purpose(s).

Disclosure of personal data

Campus Opco Bell City Pty Ltd. will keep all personal data confidential and will retain it only for as long as necessary to fulfill the purposes for which the information was collected. Campus Opco Bell City Pty Ltd. may disclose the personal data to the following parties for the abovementioned purpose(s): (i) any of its parent, subsidiaries and affiliated companies, business partners and professional advisers in connection with the operation of its business and activities; (ii) any agent, contractor or third party who provides administrative, installation, telecommunication, computer, payment, insurance, financing, information or other services to any of its group company; (iii) any person under a duty of confidentiality to Campus Opco Bell City Pty Ltd. or who has undertaken to keep such data confidential; (iv) any person to whom Campus Opco Bell City Pty Ltd. is required by applicable legal, governmental or regulatory requirements to make disclosure; and (v) any actual or proposed assignee, purchaser or subscriber of all or part of the business of Campus Opco Bell City Pty Ltd. or participant or sub-participant or transferee of Campus Opco Bell City Pty Ltd.’s rights.

Access and correction of personal data

Under the Ordinance, you have the right to ascertain whether Campus Opco Bell City Pty Ltd. holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request Campus Opco Bell City Pty Ltd. to inform you of the type of personal data held by Campus Opco Bell City Pty Ltd. Requests to opt-out, access and correction or for information regarding policies and practices and kinds of data should be addressed in writing to: [email protected]. Campus Opco Bell City Pty Ltd. reserves the right to amend this Privacy Policy Statement at its sole discretion at any time without prior notice.

These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of Australia. Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of Australia.

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